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Email and Installation ID do not match

EAS Email and Installation ID do not match

There are a number of reasons that you might get a popup message that says your email address and installation id do not match. No problem though. You can fix it yourself in your user portal. To address this issue:
  1. Log into your user portal at https://eas.theintentionaltrader.com/login.php. If you don't remember your password, you can reset it by selecting "forgot password". 
  2. Click on the "My Subscriptions" tab
  3. Click on the Edit button
  4. Enter the installation id from the popup message. (Please note that the installation ID and NinjaTraders Machine ID are NOT the same thing. The installation ID is a 12 character ID that is created during the installation of EAS and then passed on to our servers for authentication.)
  5. Click Save
  6. Proceed to NinjaTrader EAS installation.
At this point, everything should proceed as expected. If it does not, please contact us again by replying to this email.

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    Risk Disclosure:
    Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones’ financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

    Hypothetical Performance Disclosure: 
    Hypothetical performance results have many inherent limitations, some of which are described below. no representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results

    Testimonials: Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.